Your Alvarez instrument is warranted without time limit by St. Louis Music to the original retail purchaser, provided the purchaser has not subsequently sold, leased, or rented this instrument. This Alvarez instrument will be repaired or replaced at our option within the warranty period. If your instrument is discontinued and/or no longer in production, St. Louis Music will replace the instrument with one of comparable value and/or specifications. A copy of the purchase receipt must be produced at the time that service is needed. Warranty repairs will be made directly by St. Louis Music or an appointed service representative. Such repairs will include labor and materials.
This warranty is void under the following conditions:
• The instrument was not purchased from an authorized Alvarez dealer.
• The serial number has been removed, altered, or defaced.
• The instrument has been subjected to misuse, neglect, modification.
• Accident, or wear resulting from normal use.
Alvarez E.Q. systems, pick ups, electronic tuners and other electronic components are warranted under the same terms for a period of 2 Years from date of purchase to the original purchaser.
Additionally, this warranty does not cover cracking of woods or finishes resulting from changes in climate or humidity. If you feel that this instrument requires warranty service, please take it to an authorized Alvarez dealer for inspection. If the instrument must be returned to St. Louis Music, it must be accompanied by instructions from the dealer about needed repairs, and a return authorization. Transportation charges to and from a dealer/service representative or St. Louis Music are the responsibility of the purchaser. There are no other warranties, expressed or implied other than those stated in this warranty.
The Alvarez Limited Lifetime Warranty is provided by St. Louis Music for customers in the U.S.A. only. For all international service support information or warranty claims, please contact the music store where you purchased your guitar who will deal with the country importer/distributor to help you. Warranty terms can vary from country to country.
Get in touch with your dealer. If that’s not an option, contact us directly.